Transport of luggage, animals and children up to 3 years of age

Transport on board of trains

  • A passenger can take with him/her such luggage that can be loaded quickly and easily with respect to the dimensions or weight, supposing that such luggage is not a threat to the safety of operation, does not bother other passengers, and is not an item excluded from transportation.
  • Luggage that cannot be place under or above the seat of the given passenger can be stored (with help of the crew) in such a place where it will not restrict the movement of other passengers.
  • Dangerous items cannot be transported as luggage.
 
 

 

Transport of prams

RegioJet allows the transport of prams, but we would like to point out that there are some restrictions, even though the crew is always ready to assist you during the journey.

  • Prams that cannot be folded can be transported at the beginning or at the end of the train set.
  • Therefore we recommend our customers to book a seat in these parts of the train set.
  • Our staff will be of utmost assistance, and will always go an extra mile. However, the pram can be out of sight of passengers during the journey.
  • There are no special cars for the transport of prams in the train sets. If necessary, the crew can refuse the transport of a pram due to space or safety reasons.
  • Prams are transported for free.

Transport of animals/pets

  • A passenger can take little pets and other little animal with him/her to the car if special regulations do not forbid it, if such animals do not bother other passengers, and if the animals are locked in cages or other suitable containers with a solid bottom during the whole journey. An animal can be transported only if accompanied by a passenger who looks after it.
  • Guide and assistance dogs can be transported on board of trains (marked and with a card) accompanying a person with a ZTP, ZTP/P card or a trainer.

Transport of bicycles and push scooters

It is possible to transport small scooters if they fit into the space above the seat or under it. Carriage of bikes is available on all train types that include Low cost car. Bicycles can only be transported upon prior reservation and until the capacity in the car is exhausted. In each Low cost car, there is a possibility of booking a maximum of 3 bicycles. The bike needs to be placed on a rack that is located at the beginning or at the end of the car - it is necessary to monitor the car's position in the reservation system. Bicycle stands are marked with a "bicycle" symbol.

Thank you for understanding.

Luggage transport

Fee for luggage transport on lines RegioJet.

National lines

DESTINATION Hand baggage Luggage
Baggage with the max. dimension of 15×25×35 cm Baggage in the baggage space with the max. dimension of 30×60×80 cm and up to 30 kg

Fee for an oversize bag or a bag over the limit of pieces/bikes/skis/snowbaords

WHEN PAYING DIRECTLY IN ADVANCE *)
(online payment, payment at the point of sale)

Fee for an oversize bag or a bag over the limit of pieces/bikes/skis/snowboards

WHEN PAYING JUST BEFORE BOARDING **)

Czech Republic
2 pcs FREE 2 pcs FREE 20 CZK / 1 EUR 20 CZK / 1 EUR
Slovakia
Germany 2 pcs FREE 2 pcs FREE FREE
(only if there is free capacity in the baggage space of the bus)
FREE
(only if there is free capacity in the baggage space of the bus)

 

International lines from/to Czech Republic to/from

DESTINATION Hand baggage Luggage
Baggage with the max. dimension of 15×25×35 cm Baggage in the baggage space with the max. dimension of 30×60×80 cm and up to 30 kg

Fee for an oversize bag or a bag over the limit of pieces/bikes/skis/snowbaords

WHEN PAYING DIRECTLY IN ADVANCE *)
(online payment, payment at the point of sale)

Fee for an oversize bag or a bag over the limit of pieces/bikes/skis/snowboards

WHEN PAYING JUST BEFORE BOARDING **)

Slovakia 1 pc FREE 1 pc FREE 50 CZK / 2 EUR /
600 HUF / 10 PLN
100 CZK / 4 EUR /
1200 HUF / 20 PLN
Hungary
(except Szeged)
Poland
Austria
England 1 pc FREE 1 pc FREE 250 CZK / 8 EUR /
2700 HUF / 6 GBP /
70 HRK
300 CZK / 10 EUR /
3000 HUF / 7 GBP /
80 HRK
Belgium
Croatia
Luxembourg
Hungary
(only Szeged)
Romania
Italy
Germany 1 pc FREE 1 pc FREE 150 CZK / 6 EUR /
2000 HUF / 8 CHF
200 CZK / 8 EUR /
2400 HUF / 10 CHF
Netherlands
Switzerland
France

 

International lines from/to Slovakia to/from

DESTINATION Hand baggage Luggage
Baggage with the max. dimension of 15×25×35 cm Baggage in the baggage space with the max. dimension of 30×60×80 cm and up to 30 kg

Fee for an oversize bag or a bag over the limit of pieces/bikes/skis/snowbaords

WHEN PAYING DIRECTLY IN ADVANCE *)
(online payment, payment at the point of sale)

Fee for an oversize bag or a bag over the limit of pieces/bikes/skis/snowboards

WHEN PAYING JUST BEFORE BOARDING **)

Austria 2 pcs FREE 1 pc FREE 1 EUR 1 EUR
Hungary

 

International transport

DESTINATION Hand baggage Luggage
Baggage with the max. dimension of 15×25×35 cm Baggage in the baggage space with the max. dimension of 30×60×80 cm and up to 30 kg

Fee for an oversize bag or a bag over the limit of pieces/bikes/skis/snowbaords

WHEN PAYING DIRECTLY IN ADVANCE *)
(online payment, payment at the point of sale)

Fee for an oversize bag or a bag over the limit of pieces/bikes/skis/snowboards

WHEN PAYING JUST BEFORE BOARDING **)

Belgium–Luxembourg–England 1 pc FREE 1 pc FREE FREE
(only if there is free capacity in the baggage space of the bus)
FREE
(only if there is free capacity in the baggage space of the bus)
Germany–France
Germany–Netherlands
Germany–Switzerland
Austria–Italy
Hungary–Romania
Germany–Italy
Austria–Poland 1 pc FREE 1 pc FREE 50 CZK / 2 EUR /
600 HUF / 10 PLN
100 CZK / 4 EUR /
1200 HUF / 20 PLN

 

*) Book space in advance – and for better prices! Take advantage of the possibility to book space for your extra piece of luggage, excess baggage, bicycle, skis, or snowboard in advance in the reservation system. Just click on the banner Additional Services in your booking details and you can easily make a reservation and then make a payment in advance. The booking and payment of the fee online is up to 50 CZK/2 EUR cheaper. The possibility to book space in advance is limited by capacity. A folded baby carriage for a child and wheelchairs for disabled passengers on a wheelchair are transported free of charge.


**) If the passengers has more than 2 pieces of luggage in the baggage space, further bags will be transported only if there is free capacity (max. number of transported pieces of baggage per passenger is 5; if there are more of them, the operator guarantees transport of baggage only on the portion of the route for which they were accepted). If the piece of baggage exceeds the dimensions of 30x60x80 cm or the weight of 30 kg, 1 fee for exceeding the dimensions/weight is to be paid. If the bag is over the allowed number of bags, the fee is paid twice - for exceeding the dimensions/weight and for more pieces of baggage than allowed. Max. two fees apply to a single piece of baggage. Folded prams and wheelchairs for wheelchair users are transported free of charge.

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Transport of bicycles

  • It is important to notify us about bicycle transport during the booking procedure, or call hte infoline (+420 222 222 221) before the journey so that the crew is informed
  • Due to capacity reasons, it is usually possible to transport about 2 bikes per bus (depends on the number of passengers), but the transport cannot be guaranteed 100%
  • The bike must be in a (textile) sack with max. dimensions: length – 140 cm, depth – 35 cm, and height – 80 cm so that there is no danger of damaging other baggage
  • The bike is transported as usual baggage at given price conditions for the specific line

How to fold a bike:

  • dismount the front wheel
  • turn the handlebars
  • fasten by a belt
  • dismount the seat and fix it

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Transport of animals/pets

  • It is possible to transport animals/pets on national bus lines in the Czech Republic and Slovakia if the animals are locked in cages or other suitable containers with a solid bottom during the whole journey. Such animals are transported for free and travel on the lap or under the legs of their owner - they have to stay in suitable containers for the whole journey.
  • It is forbidden to transport animals/pets on international lines. The exception is the transport of guide and assistance dogs.
  • Guide and assistance dogs can be transported on board of trains (marked and with a card) accompanying a person with a ZTP, ZTP/P card or a trainer. The passenger has to make sure that the animal does not pollute of damage the vehicle or pose danger to other passengers.
  • Details about transport of animals/pets are available in current Contractual transport terms and conditions.

Transport of children aged up to 3 years in a bus

Child car seats in RegioJet buses

On your journeys with RegioJet, we always want to guarantee maximally safe and comfortable travelling for you. During the transport of children under 3 years of age, we therefore recommend that your child be transported in a car seat, or booster seat, for the sake of safety.

  • We will transport the child in your own car seat (or booster seat) that you bring to the bus.
  • If you do not have a car seat (or booster seat) for your child, it is not a reason or an obstacle justifying a denial of transport. Please note, however, that travelling this way is not safe for young children and may bear a higher risk of injury.
  • Child seats or booster seats are not a regular and compulsory part of the bus equipment.
  • We recommend to RegioJet passengers that their children be transported in car seats on all bus lines in the Czech Republic and on all international lines to Europe.
  • You will receive the recommendation to place a child up to the age of 3 in a car seat already when you are reserving a ticket.