Have you purchased a ticket for a RegioJet bus or train and need to travel on another day or at another time? Or did your possibility to travel fall through altogether and you need to cancel your ticket? That is not a problem - you just have to make a decision 15 minutes before departure!
We are extending the possibility to cancel and change tickets 15 minutes before departure to include other selected international routes from Europe to the Czech Republic and Slovakia or back. From 15 January, you will thus be able to change and cancel your purchased ticket in a flexible manner and in a very short time before the departure of the bus or train.
If you purchase the ticket online or as a Credit Ticket, any changes or cancellations you make are completely free of charge! A 10 % charge is set for tickets that are paid for at sales locations or at contractual dealers.
In the online sales system, the change will take place on Monday, 15 January 2018. From 16 January, the conditions for newly purchased tickets on selected lines will be modified for all connections on individual routes.
|Prague– Hradec Králové – Náchod – Wroclaw – Lodz – Warsaw|
|Prague– Brno – Trenčín – Považská Bystrica – Žilina – Ružomberok – Poprad – Prešov – Košice|
|National lines in the territory of the Czech Republic|
|National lines in the territory of Slovakia|
|National lines in the territory of Germany|
|RegioJet train lines when tickets are purchased at sales locations.|