Change or cancel your tickets in a flexible manner up to 15 minutes before departure

With RegioJet, you can change and cancel your tickets up to 15 minutes before departure!

Have you purchased a ticket for a RegioJet bus or train and need to travel on another day or at another time? Or did your possibility to travel fall through altogether and you need to cancel your ticket? That is not a problem - you just have to make a decision 15 minutes before departure!

We now offer even more flexible options!

We are extending the possibility to cancel and change tickets 15 minutes before departure to include other selected international routes from Europe to the Czech Republic and Slovakia or back. From 15 January, you will thus be able to change and cancel your purchased ticket in a flexible manner and in a very short time before the departure of the bus or train.

If you purchase the ticket online or as a Credit Ticket, any changes or cancellations you make are completely free of charge! A 10 % charge is set for tickets that are paid for at sales locations or at contractual dealers.

In the online sales system, the change will take place on Monday, 15 January 2018. From 16 January, the conditions for newly purchased tickets on selected lines will be modified for all connections on individual routes.

The conditions will now also be modified for tickets on other international bus lines

Prague–Dresden–Berlin
Prague–Brno–Bratislava
Prague–Brno–Bratislava–Győr–Budapest
Bratislava–Vienna–Budapest
Prague–Brno–Vienna
Prague– Hradec Králové – Náchod – Wroclaw – Lodz – Warsaw
Ostrava–Katowice–Krakow
Prague– Brno – Trenčín – Považská Bystrica – Žilina – Ružomberok – Poprad – Prešov – Košice

 

We have already launched it on these lines

National lines in the territory of the Czech Republic
National lines in the territory of Slovakia
National lines in the territory of Germany
Bratislava–Vienna
RegioJet train lines when tickets are purchased at sales locations.

 

In a flexible manner, you can change and cancel

  • newly purchased tickets and tickets for selected routes, unless specified otherwise.
  • tickets booked online or at sales locations