Services on board - our tariffs

On-board services for you

Express RegioJet trains offer superior comfort at great prices. Just choose the comfort class that you want. Relax, have fun, work - it's easy with RegioJet trains!

Business - privacy and comfort are guaranteed in the Business

You have chosen to travel on the Business tariff where your satisfaction and comfort are our priority. Anyone who wants to spend their travelling time usefully working or just relaxing will love our premium tariff. The vehicle’s fittings with adjustable leather seats with their own 230 V plug and tables especially adapted for a laptop or dining are just perfect for these activities.

Priority service for these clients is one of the other benefits that make travelling more pleasant. Our helpful on-board staff is ready to satisfy any needs you may have throughout the trip - whether it is providing information or an order from the on-board menu.

RegioJet trains only serve high-quality refreshments at reasonable prices. The croissants are popular but those who love sushi will find what they want as well. If you are feeling peckish or want to satisfy your sweet tooth choose from our dessert menu or snack bar (except the Low cost tariff).

We offer

  • Comfortable adjustable leather seats with headrests and your own table
  • Spacious coupe for just 4 people
  • Quiet compartment
  • Power socket for each seat
  • WIFI For FREE

Free for you

After boarding and during the journey*

  • Rajec bottled water
  • 100% orange juice Rio or Bohemia Sekt Brut**
  • Cookies**
  • daily newspapers and magazines (CZ, SK)
  • entertainment portal on your own electronic device (headphones for rent)
  • italian illy coffee (Espresso, Lungo, Latte Macchiato, Cappuccino)
  • on request Oxalis tea or Fresh mint tea

At the station

 On-board services

  • Change or cancel a ticket 15 min. before leaving for free.
  • Helping passengers board the train, helping them find a seat on request and helping store your luggage in the designated areas, providing information.
  • Service in your seat – free daily newspapers, magazines (CZ, SK) and selected drinks. Refreshments from the on-board menu (except the Low cost tariff).
  • Assistance for passengers with reduced mobility and orientation. Passengers with a ZTP (invalidity) ticket can use the mobile platform to make getting off and on easy.
  • Public WiFi „Regiojet - zluty“ and an entertainment portal where you can watch movies and news, listen to music, read books, play games.

* V tarifu Business a Relax jsou cestující obsluhováni přednostně. Časový interval servisu uzpůsoben obsazenosti vozu.

** Avaible on 27.11.2017

Relax - pleasurable travelling in spacious leather seats

We try to make your trip on RegioJet trains as pleasant as possible, so our menu includes only good refreshments at favourable prices. The croissants are popular but those who love sushi will find what they want as well. If you are feeling peckish or want to satisfy your sweet tooth choose from our dessert menu or snack bar (except the Low cost tariff).

Your satisfaction is our priority. Therefore, there is one steward/ess for every two carriages who provides on-board services. With the Relax tariff service from the trolley is not provided (Fresh mint tea available on request during the journey).

We offer

  • Large-capacity coach with adjustable leather seats
  • Separate seat option
  • Large tables for work and entertainment
  • WIFI For FREE

Free for you

After boarding and during the journey*

  • Rajec bottled water
  • daily newspapers and magazines (CZ, SK)
  • entertainment portal on your own electronic device (headphones for rent)
  • italian illy coffee (Espresso, Latte Macchiato, Cappuccino, Lungo)
  • fresh mint tea on request

At the station

 On-board services

  • Change or cancel a ticket 15 min. before leaving for free.
  • Helping passengers board the train, helping them find a seat on request and helping store your luggage in the designated areas, providing information.
  • Service in your seat – free daily newspapers, magazines (CZ, SK) and selected drinks. Refreshments from the on-board menu (except the Low cost tariff).
  • Assistance for passengers with reduced mobility and orientation. Passengers with a ZTP (invalidity) ticket can use the mobile platform to make getting off and on easy.
  • Public WiFi „Regiojet - zluty“ and an entertainment portal where you can watch movies and news, listen to music, read books, play games.

* Business and Relax tariff passengers receive priority. The service interval depends on the occupancy of the carriage. There is 1 steward/ess for more carriages.

Standard - travel in comfort at a low price

We try to make your trip on RegioJet trains as pleasant as possible, so our menu includes only good refreshments at favourable prices. The croissants are popular but those who love sushi will find what they want as well. If you are feeling peckish or want to satisfy your sweet tooth choose from our dessert menu or snack bar (except the Low cost tariff).

Your satisfaction is our priority. Therefore, there is one steward/ess for every two carriages who provides on-board services. Items are served from the trolley in the Standard tariff after leaving Prague; after leaving Kysak, Ostrava Svinov and Brno (going to Prague); 40 – 60 minutes after the trolley service free illy coffee is served and refreshments can be ordered from our menu: this time may be adjusted according to the occupancy of the vehicle.

We offer

Free for you

After boarding

  • Rajec bottled water
  • daily newspapers and magazines (CZ, SK)
  • entertainment portal on your own electronic device (headphones for rent)

During the journey*

  • italian illy coffee (Espresso, Latte Macchiato, Lungo, Cappuccino)

From the trolley

  • 100% apple juice
  • american coffee
  • fresh mint tea

At the station

 On-board services

  • Change or cancel a ticket 15 min. before leaving for free.
  • Helping passengers board the train, helping them find a seat on request and helping store your luggage in the designated areas, providing information.
  • Service in your seat – free daily newspapers, magazines (CZ, SK) and selected drinks. Refreshments from the on-board menu (except the Low cost tariff).
  • Assistance for passengers with reduced mobility and orientation. Passengers with a ZTP (invalidity) ticket can use the mobile platform to make getting off and on easy.
  • Public WiFi „Regiojet - zluty“ and an entertainment portal where you can watch movies and news, listen to music, read books, play games.

* There is 1 steward/ess for more carriages.

Your satisfaction is our priority. Therefore, there is one steward/ess for every two carriages who provides on-board services. Items are served from the trolley in the Standard tariff after leaving Prague; after leaving Kysak, Ostrava Svinov and Brno (going to Prague); 40 – 60 minutes after the trolley service free illy coffee is served and refreshments can be ordered from our menu: this time may be adjusted according to the occupancy of the vehicle. With the Relax tariff service from the trolley is not provided (Fresh mint tea available on request during the journey).

Astra - built-in screens with an entertainment portal right in the seats

You have chosen to travel in the large, modern ASTRA coach, where the adjustable seats with built-in multimedia LCD screens provide comfort that is even better than the first class carriages of other carriers in the basic and cost-effective Standard tariff.

Those who want to work in a quiet environment or have fun watching the entertainment portal will love the advantages of the ASTRA coach. When booking you can choose a seat with a multimedia screen or one with a practical table.

Just like on aircraft we provide an on-board trolley service (pp. 8 – 11) for quick service with the least disturbance. When the trolley service finishes, just order packaged and quick-served refreshments from the on-board menu. If you would like to indulge in the complete RegioJet experience, try your next trip in another carriage BusinessRelax or Standard.

We offer

  • Adjustable seats with built-in LCD multimedia screens
  • Large-capacity coaches for 80 people guaranteed peace of mind for work and fun
  • Modern interior design, impressive wood, glass and stainless steel
  • Socket and USB for each seat
  • WIFI For FREE

FREE FOR YOU

After boarding

  • Rajec bottled water
  • daily newspapers and magazines (CZ, SK)
  • entertainment portal on your own electronic device (headphones for rent)

From the trolley:*

  • 100% apple juice
  • american coffee
  • fresh mint tea

At the station

 On-board services

  • Change or cancel a ticket 15 min. before leaving for free.
  • Helping passengers board the train, helping them find a seat on request and helping store your luggage in the designated areas, providing information.
  • Service in your seat – free daily newspapers, magazines (CZ, SK) and selected drinks. Refreshments from the on-board menu (except the Low cost tariff).
  • Assistance for passengers with reduced mobility and orientation. Passengers with a ZTP (invalidity) ticket can use the mobile platform to make getting off and on easy.
  • Public WiFi „Regiojet - zluty“ and an entertainment portal where you can watch movies and news, listen to music, read books, play games.

* To prevent disturbance during your journey in the ASTRA coaches all services are provided from the trolley, just like on air planes. Only packaged refreshments are served, see the ASTRA menu. There is 1 steward/ess for more carriages.

Low cost - entertainment portal. Have fun!

You have chosen to travel on the Low cost – without catering tariff with no possibility to buy refreshments. However, you will have an undisturbed journey at the very best price. We are certain that you will enjoy the entertainment, which is provided to you by our Entertainment portal and that you can easily connect to from your own device at: portal.regiojet.cz.

If you would like to indulge in the complete RegioJet experience with full services, please book your next trip in another part of the train - on Business, Relax, or Standard tariff. Because we care about the satisfaction of our customer, we provide a high level of service onboard our trains.

We offer

  • Plush non-adjustable seats
  • Large-capacity coaches for 80 people
  • Uninterrupted journey at the lowest price
  • Bicycles FREE*
  • WIFI For FREE

FREE FOR YOU

After boarding

  • Rajec bottled water

Self-service shelves**

  • daily newspapers and magazines (CZ, SK)
  • entertainment portal on your own electronic device (headphones for rent)

At the station

On-board services 

  • Change or cancel a ticket 15 min. before leaving for free.
  • Helping passengers board the train, helping them find a seat on request and helping store your luggage in the designated areas.
  • Self-service shelves – free daily newspapers, magazines (CZ,SK).
  • Providing information on train travel, connections and other services.
  • Assistance for passengers with reduced mobility and orientation. Passengers with a ZTP (invalidity) ticket can use the mobile platform to make getting off and on easy.
  • Public WiFi „Regiojet - zluty“ and an entertainment portal where you can watch movies and news, listen to music, read books, play games.

**Bicycles are carried only after a previous reservation and until full capacity. Bicycle stands are available at the beginning / end of the carriage.

** The Low cost tariff does not include full service and you cannot buy refreshments. If you would like these services, book your next trip on Standard, Business or Relax tariff.

Sleeping cars

Welcome to the RegioJet Prague – Ostrava – Žilina – Košice night train.

Passengers travelling in the sleeping cars can enjoy undisturbed rest on a bed or lounger. The couchette and berth compartments differ in the number of beds and bedding. The berth compartment provides more privacy (3 people), and each one has a bed and a separate sitting area. The seats in the couchette car (6 people) are unfolded before the night with the help of the on-board staff. The beds are made up by the passengers themselves from the prepared
packages.

RegioJet trains only serve high-quality refreshments at reasonable prices. The croissants are popular but those who love sushi will find what they want as well. If you are feeling peckish or want to satisfy your sweet tooth choose from our dessert menu or snack bar (except the Low cost tariff).

We offer

  • Bed and Couchette Carriages are available on trains RJ 1021 Praha-Košice and RJ 1020 Košice-Praha
  • For purchase: hygiene pack 3.2 € luggage security lock 1.2 €
  • WIFI For FREE

Night mode

On this train, the night mode starts at 0:40 and ends at 4:50 (stops Zilina-Pardubice), meaning the staff does not serve meals or drinks from the on-board menu, the security service passes through the train and these are also quiet hours - it is forbidden to disturb and harass other passengers.

RJ 1021 Prague–Olomouc
RJ 1021 Spišská Nová Ves – Košice
RJ 1020 Košice–Žilina
RJ 1020 Pardubice–Prague

RJ 1021 Olomouc – Spišská Nová Ves
RJ 1020 Žilina–Pardubice

Berth compartment

 

  • Max. 3 people: 3 seats and 3 beds
  • Coupe choice: a bed for men or women (mixed coupe) / on selected trains: a bed for women (in the coupe only for women) / a bed – own coupe (reservation of the whole coupe)

Couchette cars

  • Up to 6 people – the type of sleeping car is chosen when booking: Sleeping car – Couchette

FREE FOR YOU

After boarding

  • Rajec bottled water
  • daily newspapers and magazines (CZ, SK)
  • entertainment portal (headphones for rent)
  • wake-up service
  • security service
  • bedding
  • 100% apple juice*
  • american coffee
  • fresh mint tea*
  • sweet gift**

Breakfast for Berths

  • 100% orange juice Rio
  • percolated coffee
  • set breakfast

Breakfast for Couchettes

  • percolated coffee
  • fresh croissant

At the station

 On-board services

  • Change or cancel a ticket 6 hours before leaving for free.
  • Helping passengers board the train, helping them find a seat on request and helping store your luggage in the designated areas, providing information.
  • Service in your seat – free daily newspapers, magazines (CZ, SK) and selected drinks. Refreshments from the on-board menu (except the Low cost tariff).
  • Assistance for passengers with reduced mobility and orientation. Passengers with a ZTP (invalidity) ticket can use the mobile platform to make getting off and on easy.
  • Public WiFi „Regiojet - zluty“ and an entertainment portal where you can watch movies and news, listen to music, read books, play games.

* after leaving Prague; after leaving Kysak (going to Prague)

** applies only to Berth compartment

Standard/Children‘s compartment - A compartment full of games

We offer

    • Large-area coupe, 6 seats for adults and chairs for children (2-6 years)
    • Funny pictures, toys, screen with fairy tales and games
    • Seats No. 61-66 reservation with Standard tariff *
    • WIFI For FREE

The compartment for children is easily recognizable in the booking system thanks to the symbol marking it. 

We would like to thank our partners for making the compartment for children an even nicer place.

    

 * FREE service, see Standard tariff.

Standard/Business - Quiet compartment - undisturbed journey

We offer

  • Restricted use of mobile phones, music etc.
  • Reservation of seats 1-6 with Standard* tariff or 1-4 with Business* tariff
  • Not recommended for children under 15
  • WIFI For FREE

Change or cancel a ticket 15 min. before leaving for free.

Helping passengers board the train, helping them find a seat on request and helping store your luggage in the designated areas, providing information.

Service in your seat – free daily newspapers, magazines (CZ, SK) and selected drinks. Refreshments from the on-board menu (except the Low cost tariff).

Assistance for passengers with reduced mobility and orientation. Passengers with a ZTP (invalidity) ticket can use the mobile platform to make getting off and on easy.

Public WiFi „Regiojet - zluty“ and an entertainment portal where you can watch movies and news, listen to music, read books, play games.

* FREE service, see Standard or Business tariff.

Connect to our "Regiojet - zluty" Wi-Fi network, enter portal.regiojet.cz to your browser, and have fun!

During your trip watch movies and the news, listen to music, read books or play games. We update our programme regularly. All you need is a laptop, tablet, cell phone, or you can buy a seat in the ASTRA coach with built-in LCD multimedia screens. You can borrow a headset free of charge from the on-board staff, so passengers do not disturb each other.

How does it work?
Connect to the Wi-Fi „Regiojet - zluty“.
Enter portal.regiojet.cz into the search engine and have fun.

 

 

films

adventures, comedies, for children, documents  

music

rock, pop, CZ, SK, international, classical....

books

detective stories, for children, audiobooks, for women....

games

for gaming on the spot

idnes.cz

news on board - economy, sport, finance, culture

We also welcome those who find travelling quite complicated on board of our trains. All our route train sets have mobile platforms for getting on and off installed to make moving of handicapped people on wheelchairs possible. If necessary, we use mobile platforms in cooperation with ČD and ŽSR as most stations where our trains stop are equipped by them.

  

Cars equipped with a ramp are marked with the following symbol in the booking system:

We recommend passengers to choose seats number 61 or 66 in the car as they are nearest to the ramp and compartment door. Due to technical reasons, we are only able to transport the passengers on wheelchairs with the width up to 60 cm and total weight (incl. client) up to 300 kg.

Transport of immobile passengers cannot be ensured at the following stops: Ostrava Main, Čadca, Vrútky, Martin, Liptovský Mikuláš, Ružomberok, Štrba, Spišská Nová Ves, Kysak and Margecany. Our ramps cannot be used, and external platforms cannot be ordered at these stops.

Transport of immobile passengers to train stops Hodonín, Zaječí, Moravský Písek, Otrokovice, Hulín, Česká Třebová and is possible only upon prior agreement. SŽDC does not guarantee arrival of our trains to the platforms with the sufficient height for the use of mobile platform. Reservations are therefore required at least 48 hours before your trip via email vozickari@regiojet.cz.

24 hours prior to the departure from the following stations: Praha hl.n. Pardubice, Česká Třebová, Zábřeh, Ostrava Svinov, Ostrava Stodolní, Olomouc, Česká Těšín, Třinec, Třinec centrum, Bystřice, Návsí, Poprad, Vienna Hbf, Vienna Simmering.

Ordering transport is easy

You can order the ramp or mobile platform and crew assistance in advance via email vozickari@regiojet.cz

  • If you are purchasing a ticket at our point of sale, the agent will order the platform or ramp for you
  • You can also contact our 24/7 infoline +420 841 101 101 and order the platform or ramp
  • The ramp on board of our trains has to be ordered at least 24 hours before the train departure, external platforms (see the section below) have to be ordered min.48 hours before the train departure

At stations where the platform height makes using our ramp impossible (Hranice na Moravě, Havířov, Brno Main), the platform is ensured externally. Therefore we will confirm the order by phone. The transport can be ordered max. 48 hours before the train departure at the latest.

We would like to point out that we operate standard express train cars that are not low-floor and moving on board is limited.

How transport of immobile passengers is performed

  • Same as any other passenger you need to book a ticket for a RegioJet train - with a big discount for passengers with a ZTP card (card for immobile passengers)
  • Order a platform or ramp for safe boarding - online, by phone, or at a point of sale.
  • Arrive for the departure of your train according to timetable.
  • The crew will prepare the ramp (at the stations where that is possible), or will secure an external platform for safe and comfortable boarding. The RegioJet crew will assist you.
  • The crew will also assist you during getting to your seat.
  • Getting off at the destination is performed in a similar manner.

Taxi in Prague

Do you need to travel through Prague in comfort and safely? We can offer you a fair taxi service with top services. Choose a luxury ride in AUDI A6 cars of the TICK TACK brand, or be environment-conscious and get a ride in Škoda Octavia ECO cars with the GREEN-PRAGUE label. Our fleets are equipped with Internet connection, board terminal, and tablets for passengers. Get more information on our website. If you want to order a taxi after arriving to Prague, contact our RegioJet crew, or download our app.

Parking at railway stations for FREE

For passengers who want to arrive to the train at Brno - Židenice, Ostrava-Svinov, Zábřeh, Olomouc, and Česká Třebová comfortably by car, and park there until they return, RegioJet has a special offer of FREE parking.  Come to the station by car, park it for fee, and enjoy a comfortable journey by a RegioJet train. You can effectively combine a comfortable journey right from your home or work with a journey by train that can be used for work, relax, or other activities without the need to focus on tiresome driving for long hours. More information on our website.

Great discounts with RegioJet tickets

Enjoy your time with us! A RegioJet ticket can gain you discounted entry to lots of attractions, outdoor activities, cinemas, museums, discounted accommodation, and much more. Activities discounted by 10 - 50% are to be found on the RegioJet routes in the Czech Republic and Slovakia. Rules for ordering discounted services are available at the selected service. Enjoy unusual experiences when travelling with us.

Public transport tickets for Prague, Ostrava, and Olomouc

Purchase ticket for public transport right from the crew. Tickets are transferable and can be use at any days and times. Stewards/stewardesses can sell you individual or time-limited tickets for Prague integrated transport and city transport. For those travelling to Ostrava and Olomouc, we offer selling tickets for public transport also right on the board of RegioJet IC trains.

DB tickets to Germany and the whole Europe

As an authorized seller of Deutsche Bahn (DB) tickets, we can offer you favourably priced train tickets, not only from towns and cities in the Czech Republic to Germany, but also for comfortable travelling around Europe. Attractive prices of Europa Special to Germany and neighbouring countries start at 19 euros. DB tickets allow you to visit quite a few cities and less known places, and use the most modern German ICE trains, including high-speed trains like TGV or Eurostar. DB ticket can be purchased at selected RegioJet and STUDENT AGENCY branches. They can also be ordered online here.

Airport Express

Are you leaving for a business trip or on pleasure from the Václav Havel Prague Airport? Save costs for the journey to Prague and parking, and use a RegioJet train with a connected Airport Express bus service. The Airport Express bus connects Prague Main Railway Station with the airport (Terminals 1 and 2) every hour. The Airport Express bus stand is located on the Wilsonova Street, right in front of the historical Fanta building. A favourably priced RegioJet + Prague Airport ticket can be purchased online in the booking system at www.regiojet.com, at RegioJet and STUDENT AGENCY points of sale, and at authorized agents. Just choose the Prague - Václav Havel Airport as the starting point or the destination.

Transfer to Vienna International Airport

Enjoy the comfort of our yellow RegioJet trains - take a ride from Prague, Pardubice, Brno or Břeclav to Schwechat International Airport carefree and on time with a change at the station Wien - Simmering. The transfers connect to trains 1031, 1033, 1035 in the direction of Vienna and 1030, 1032, 1034 in the direction of Prague. Our partner's minibus stops right in front the enrance of Wien - Simmering railway station. You can buy RegioJet + Schwechat Airport train ticket at favourable price in our online booking system www.regiojet.com, at RegioJet / STUDENT AGENCY points of sale or at the authorized dealer. Just choose Vienna - Schwechat as a starting point or as a destination.

Transport your bike on RegioJet trains for FREE!

Book your bycicle transport as an additional service to your RegioJet train ticket. Bycicle transportation is permitted on trains that include Low cost car. Bicycles can only be transported on prior reservation and until the capacity in the car is exhausted. In each Low cost car, there is a possibility of booking a maximum of 3 bicycles. The bike needs to be placed on a rack that is located at the beginning or at the end of the car - it is necessary to monitor the car's position in the reservation system. Bicycle stands are marked with a "bycicle" symbol.

Shared bicycles Rekola - The first 3 rides for free

For the RegioJet ticket, which starts or ends in cities with Rekola (Prague, Brno, Olomouc, České Budějovice, Teplice and Kladno) your first three rides on the Rekola within a month of activating will be free. Season: 21. 3. - 21. 11. More at www.rekola.cz