Transport of luggage and animals/pets

Transport on board of trains

  • A passenger can take with him/her such luggage that can be loaded quickly and easily with respect to the dimensions or weight, supposing that such luggage is not a threat to the safety of operation, does not bother other passengers, and is not an item excluded from transportation.
  • Luggage that cannot be place under or above the seat of the given passenger can be stored (with help of the crew) in such a place where it will not restrict the movement of other passengers.
  • Dangerous items cannot be transported as luggage.
 
 

 

Transport of prams

RegioJet allows the transport of prams, but we would like to point out that there are some restrictions, even though the crew is always ready to assist you during the journey.

  • Prams that cannot be folded can be transported at the beginning or at the end of the train set.
  • Therefore we recommend our customers to book a seat in these parts of the train set.
  • Our staff will be of utmost assistance, and will always go an extra mile. However, the pram can be out of sight of passengers during the journey.
  • There are no special cars for the transport of prams in the train sets. If necessary, the crew can refuse the transport of a pram due to space or safety reasons.
  • Prams are transported for free.

Transport of animals/pets

  • A passenger can take little pets and other little animal with him/her to the car if special regulations do not forbid it, if such animals do not bother other passengers, and if the animals are locked in cages or other suitable containers with a solid bottom during the whole journey. An animal can be transported only if accompanied by a passenger who looks after it.
  • Guide and assistance dogs can be transported on board of trains (marked and with a card) accompanying a person with a ZTP, ZTP/P card or a trainer.

Transport of bicycles and push scooters

IC RegioJet trains do not have special cars for the transport of bicycles and push scooters yet. Therefore we do not transport bikes. It is possible to transport little scooters if they fit into the space above the seat or under it. Thank you for understanding.

Luggage transport

Fee for luggage transport on national and international bus lines
  Hand baggage Luggage
DESTINATION The passenger has the right for the transport of 1 piece of hand baggage with the max. dimensions of 15×25×35 cm A piece of baggage in the baggage space up to 30 kg and with the max. dimensions of 30×60×80 cm *) Fee for an oversize bag or a bag over the limit of pieces / bikes/skis/snowboards/prams transport WHEN PAYING JUST BEFORE BOARDING **) Fee for an oversize bag or a bag over the limit of pieces / bikes/skis/snowboards/prams transport WHEN PAYING DIRECTLY IN ADVANCE (online payment, payment at the point of sale)
National lines
Czech Republic 2 pcs free 2 pcs free CZK 20 / EUR 1 CZK 20 / EUR 1
Slovakia 2 pcs free 2 pcs free CZK 20 / EUR 1 CZK 20 / EUR 1
Germany 2 pcs free 2 pcs free free
(only if there is free capacity in the baggage space of the bus)
free
(only if there is free capacity in the baggage space of the bus)
International lines from/to the Czech Republic
Slovakia 2 pcs free CZK 10 / EUR 0.5 CZK 10 / EUR 0.5 CZK 10 / EUR 0.5
England 1 pc free 1 pc free CZK 300 / EUR 10 / HUF 3,000 / GBP 7 CZK 250 / EUR 8 / HUF 2,700 / GBP 6
Belgium
Luxembourg
Sweden 1 pc free 1 pc free CZK 300 / EUR 10 / HUF 3,000 / SEC 90 / DKK 80 / NOK 100 CZK 250 / EUR 8 / HUF 2,700 / SEK 80 / DKK 70 / NOK 80
Denmark
Norway
Italy
Germany 1 pc free 1 pc free CZK 200 / EUR 8 / HUF 2,400 / CHF 10 CZK 150 / EUR 6 / HUF 2,000 / CHF 8 
Netherlands
Switzerland
France
Hungary 2 pcs free CZK 10 / EUR 0.5 / HUF 200  CZK 10 / EUR 0.5 / HUF 200 CZK 10 / EUR 0.5 / HUF 200
Austria 1 pc free 1 pc free CZK 100 / EUR 4 / HUF 1,200 50 CZK / 2 EUR / 500 HUF
Poland 2 pcs free CZK 10 / EUR 0.5 / PLN 5 CZK 10 / EUR 0.5 / PLN 5 / HUF 200 CZK 10 / EUR 0.5 / PLN 5
International lines from/to Slovakia
Austria 2 pcs free 2 pcs free EUR 1 EUR 1
International transport
Belgium-Luxembourg-England 1 pc free 1 pc free free
(only if there is free capacity in the baggage space of the bus)
free
(only if there is free capacity in the baggage space of the bus)
Germany-Denmark-Sweden-Norway
Germany-France
Germany-Netherlands
Germany-Switzerland
Austria-Italy
Sweden-Norway

*)

If the passengers has more than 2 pieces of luggage in the baggage space, further bags will be transported only if there is free capacity (max. number of transported pieces of baggage per passenger is 5; if there are more of them, the operator guarantees transport of baggage only on the portion of the route for which they were accepted). If the piece of baggage exceeds the dimensions of 30x60x80 cm or the weight of 30 kg, 1 fee for exceeding the dimensions/weight is to be paid. If the bag is over the allowed number of bags, the fee is paid twice - for exceeding the dimensions/weight and for more pieces of baggage than allowed. Max. two fees apply to a single piece of baggage.
Bicycles, skis, snowboards, and prams are transported only if there is no danger of damaging other baggage, and they are accepted for transport only if there is free capacity. Nikes have to be folded and packaged in transport boxes or sacks, skis and snowboards have to be packaged. Baggage exceeding the dimensions of 150 x 150 x 150 cm and the weight of 50 kg cannot be transported by the bus.


**)

Get advantage to book in the booking system for international lines and secure space for a piece of baggage, bike, skis, snowboard, or pram in advance and at favourable prices! Just click on the Additional services banner in the detail of your booking, and simply book and pay in advance. The booking and payment of the fee only is at a more favourable price - of up to CZK 50 / EUR 2.

Transport of skis, snowboards, and prams

Bicycles, skis, snowboards, and prams are transported only if there is no danger of damaging other baggage, and they are accepted for transport only if there is free capacity. Nikes have to be folded and packaged in transport boxes or sacks, skis and snowboards have to be packaged. Baggage exceeding the dimensions of 150 x 150 x 150 cm and the weight of 50 kg cannot be transported by the bus.

Transport of bicycles

  • It is important to notify us about bicycle transport during the booking procedure, or call hte infoline (+420 841 101 101) before the journey so that the crew is informed
  • Due to capacity reasons, it is usually possible to transport about 2 bikes per bus (depends on the number of passengers), but the transport cannot be guaranteed 100%
  • The bike must be in a (textile) sack with max. dimensions: length – 140 cm, depth – 35 cm, and height – 80 cm so that there is no danger of damaging other baggage
  • The bike is transported as usual baggage at given price conditions for the specific line

How to fold a bike:

  • dismount the front wheel
  • turn the handlebars
  • fasten by a belt
  • dismount the seat and fix it

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Transport of animals/pets

  • It is possible to transport animals/pets on national bus lines in the Czech Republic and Slovakia if the animals are locked in cages or other suitable containers with a solid bottom during the whole journey. Such animals are transported for free and travel on the lap or under the legs of their owner - they have to stay in suitable containers for the whole journey.
  • It is forbidden to transport animals/pets on international lines. The exception is the transport of guide and assistance dogs.
  • Guide and assistance dogs can be transported on board of trains (marked and with a card) accompanying a person with a ZTP, ZTP/P card or a trainer. The passenger has to make sure that the animal does not pollute of damage the vehicle or pose danger to other passengers.
  • Details about transport of animals/pets are available in current Contractual transport terms and conditions.